Legal
Privacy Policy
Dental Care Collective ("Dental Care Collective," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit dentalcarecollective.com (the "Site") or interact with our lead generation services (the "Services"). This policy applies to dental practice representatives who contact us through the Site, and, where applicable, to prospective patients whose information passes through our lead qualification process on behalf of a client clinic.
1. Information We Collect
We may collect the following categories of information:
- Contact information you submit through our contact form, such as your name, clinic name, email address, phone number, and any message you provide.
- Prospective patient information collected through our advertising campaigns on behalf of client clinics, such as name, contact details, general location, and information relevant to scheduling an implant consultation. This information is collected for the purpose of qualifying and booking appointments with the relevant client clinic and is not used to provide medical or dental advice.
- Automatically collected information, such as IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies when you use the Site.
- Communications you send us, including emails and phone call records, where permitted by applicable law.
2. How We Use Information
We use the information we collect to:
- Respond to inquiries submitted through the Site and communicate with prospective and current clients;
- Qualify prospective patients and schedule consultation appointments on behalf of client dental clinics;
- Operate, maintain, and improve the Site and our Services;
- Send administrative or service-related communications;
- Comply with legal obligations and enforce our Terms of Service; and
- Analyze aggregated, de-identified usage trends to improve our marketing campaigns.
We do not sell prospective patient information to unrelated third parties, and we do not use patient information collected on behalf of a client clinic to provide medical or dental advice.
3. How We Share Information
We may share information with:
- Client dental clinics, for the purpose of delivering booked consultations and leads relevant to their practice;
- Service providers who perform functions on our behalf, such as hosting, advertising platforms, customer relationship management tools, and communications software, under confidentiality and data protection obligations;
- Advertising and analytics platforms (such as search engines and social media networks) to the extent necessary to run and measure marketing campaigns; and
- Legal or regulatory authorities, where required to comply with applicable law, regulation, legal process, or governmental request.
We do not sell personal information for monetary consideration and do not knowingly share it with unrelated third parties for their own independent marketing purposes.
4. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to operate correctly, remember preferences, and understand how visitors use the Site, including for advertising measurement purposes. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Site.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our Services, maintain business records, and comply with legal obligations, after which it is securely deleted or de-identified.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain marketing communications. To exercise any of these rights, please contact us using the details below. We will respond to verified requests in accordance with applicable law.
8. Children's Privacy
The Site and Services are intended for dental practices and adult prospective patients. We do not knowingly collect personal information from children under 13, and any prospective patient information collected on behalf of client clinics is not intended to relate to individuals under the age of consent for dental treatment in their jurisdiction.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at karl@dentalcarecollective.com.
This document is a general template provided for convenience and does not constitute legal advice. Because lead generation for dental implant consultations may involve health-related information, Dental Care Collective should have this Privacy Policy reviewed by a qualified attorney to confirm compliance with applicable federal and state privacy laws (including, where relevant, HIPAA, state health-data laws, and telemarketing/text-messaging regulations such as TCPA) before relying on it.